Business processes today rely heavily on the ability of individual 'information workers' to access corporate knowledge in a timely manner - consider Customer Service agents looking for updated information on Maintenance Schedules, for example, or Sales staff wanting to remotely access an old client proposal document while in a customer meeting. An inability to access accurate information in a timely manner can harm, customer relationships and undermine the credibility of your brand.
Vamosa Consulting can engage with you to implement a structured tagging process. This involves an automatic keyword /phrase extraction which will allow you to identify the key content your information consumers require and organize it in a structured way. This process ensures your content is more findable both for your users and search engines, increasing its value to your organization.